Prescription care · Open 24/7
Bring your prescription to the pharmacy.
Visit our Biwi outlet in person, submit your prescription details online for review, or reach out directly on WhatsApp. Every prescription is thoroughly reviewed by a certified pharmacist before dispensing.
How prescription review works
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01 · Bring or submit your prescription
Visit our Biwi, Lilongwe outlet with the original prescription, upload a clear photo using the form, or send it to us via WhatsApp at 0989878319.
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02 · Pharmacist clinical verification
Your prescription is verified for correct dosage, duration, and drug interactions by our qualified pharmacists (Fred Madukani or Yamikani Mpesa).
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03 · Counseling & safe dispensing
Confirm availability and collection. We provide clear usage instructions, side-effect advice, and storage directions with genuine PMRA-regulated medicines.
Before your consultation
Make sure your prescription is clear, uncropped, and bears the prescriber's stamp or signature. Keep the original document with you when collecting medicines. If you are representing a family member, ensure you have their consent and known allergies list.
Our Biwi outlet is open 24/7. Walk-ins are always welcomed. For prescription enquiries, we check availability promptly.
Submit for review
Required fields are marked *. Do not use this form for emergencies.
This page is not for emergencies. For severe or worsening symptoms, seek urgent medical care. Do not wait for an online response.